OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
70 ratings and 42 comments received in the last 90 days.
11 May 2025
Lee made the process as smooth as possible
08 June 2025
Tyler answered all my question and provided top quality service.
08 June 2025
All work completed efficiently and speedily with good communication
06 June 2025
Work carried out efficiently and polite staff with clear communication
04 June 2025
The sales rep Ray was lovely
29 May 2025
Good service, there was a bit of confusion when I booked (thought I was booking at Bromley branch) or I would have given the extra star! Not a problem just a misunderstanding, no one was at fault
22 May 2025
Completed quickly and fabulous clean car too!
19 May 2025
From start to finish I was looked after and kept informed.
14 May 2025
Very friendly and efficient staff, great communications, and minimal hanging around/wasted time.
11 May 2025
Very quick
07 May 2025
Service from a young man who clearly knew what customer service actually means.
01 June 2025
Stephen James was fantastic from the start to the handing over the new car.